Frequently Asked Questions

Yes, we can work with manufacturers to tailor make a lodge or static caravan to suit your accessibility needs. Some modifications can include wet rooms, wider doors, low profile counters, hoists, ramps and so much more. Let us know what features you require and we’ll help you find the perfect fit.

Beds are made up ready for your arrival in our Lodges, Cabins and Safari Tents, so you can settle in and start enjoying your holiday straight away.

If you’re staying in one of our other self-catering holiday homes, bed linen is provided, with the option to upgrade your booking to have your beds made up for your arrival.

Camping Pods do not include bedding or bed linen, so you’ll need to bring your own for your stay.

Yes. We have a selection of useful items available to hire during your stay, helping you save space when packing for your holiday.

Items available include:

• Pushchairs – from £5 a day
• Travel cots – from £3 a day
• Bed guards – from £3 a day
• High chairs – from £3 a day
• Fans – from £3 a day
• Irons – from £3 a day
• Hair dryers – from £3 a day

You can pre-book any of the above items by calling our team on 01485 534211.

Yes, Searles is pet-friendly and owners are welcome to bring their dogs with them when staying at their holiday home.

There are rules in place to help ensure the resort remains enjoyable and safe for everyone, including requirements around keeping dogs under control, cleaning up after them and where they are permitted on the resort.

For full details, please see Section 27: Pets in our Terms & Conditions.

Yes, please see one of our helpful reception team, who can check availability and make a booking for you.

Yes, we’re happy to welcome dogs to Searles. We have designated pet-friendly holiday homes and touring pitches, with a maximum of two well-behaved dogs per pitch or pet-friendly accommodation unit.

Dogs are also welcome in designated pet-friendly areas of Ambers Bar & Grill, The Fountain Sports Bar and La Piazza. You can also dine with your dog in The Pavilion Sports Bar at Heacham Manor Hotel.

Please see Section 27: Pets in our Terms & Conditions for full details, including permitted accommodation, dog requirements and restricted breeds.

Bottled gas is available in various sizes from the on-site Nisa Supermarket (subject to availability).

Our resort facilities are reserved for holiday guests and owners staying on site, so we do not currently offer day passes for visitors.

We’d love to welcome you for a Searles holiday in the future, where you can enjoy our fantastic range of facilities as part of your stay.

Yes, you’re welcome to enjoy a BBQ during your stay, subject to our resort rules and any fire safety restrictions in place at the time.

If using your own BBQ, please ensure it is raised safely off the ground, kept under control at all times and positioned away from accommodation, decking and other combustible materials.

For everyone’s safety, please follow any additional fire safety guidance or restrictions in place during your stay.

If you request a group booking (by which we mean a booking for more than one unit or pitch) or a single occupancy booking, then we may contact you before deciding whether to accept the booking, to help us decide whether we are able to provide the holiday experience you are looking for. For this reason, all group or single occupancy bookings must be made at least 7 days in advance.

Yes. You can change your holiday dates or accommodation within the same calendar year, provided the change is made at least 4 weeks before your arrival date.

Changes are subject to availability and a £40 amendment fee per booking. If your new booking costs more, you’ll need to pay the difference. If it costs less, we’ll refund the difference.

Please see our Terms & Conditions for full details.

Yes! Sign up to receive the latest Searles holiday offers, deals and news straight to your inbox.

Simply complete the form below to join our mailing list and be among the first to hear about our latest breaks and special offers.

Guests staying in accommodation are welcome to make use of our facilities from 2:00 PM on their arrival date. Please report to reception to collect your leisure passes upon arrival.

Absolutely! Your family and friends are welcome to visit you at your holiday home, so they can enjoy time at Searles with you.

If family or friends are staying at your holiday home when you’re not there, please make sure you follow the resort’s requirements for registering guests and any relevant Owners’ terms and conditions.

We want every holiday home and surrounding area to look its best for everyone to enjoy. To help us maintain our five-star standards, all decking, patios and storage boxes are supplied through Searles, ensuring they meet our quality, safety and design requirements.

Owners are welcome to carry out routine maintenance themselves. If you’d like to use an external contractor for any work on your holiday home, simply contact us for written approval before work starts. Our team will be happy to advise.

Yes, you’re welcome to enjoy a BBQ at your holiday home, subject to our resort rules and any fire safety restrictions in place at the time.

Yes we allow rotary washing lines but they must be removed when not in use and the spike installed by Searles.

Searles Leisure Resort holds a holiday license, which means you cannot use your lodge as a primary residence. You can use your lodge as much as you’d like during the season, but you must provide proof of residence at your primary address.

No. Holiday homes at Searles are for your own personal holiday use and cannot be purchased for the purpose of letting or subletting.

Your family and friends are welcome to enjoy your holiday home, subject to our Owners’ terms and guest registration requirements, but you cannot advertise or rent your holiday home to paying guests.

Access to our Leisure Complex and Clubhouse is included when you book direct with us. However, there may be some activities and areas where an additional charge may be payable.

What you need to bring depends on the type of accommodation you’ve booked:

• Lodges and Cabins – Your beds will be made up ready for arrival, and towels are provided.
• Holiday Caravans – Bed linen is provided, but beds are not made up as standard. You can add our bed-making service to your booking if you’d like everything ready for your arrival. Towels are not provided.
• Safari Tents – Your beds will be made up ready for arrival. Towels are not provided.
• Camping Pods – Towels, Bedding and bed linen are not provided, so please remember to bring your own.

We recommend bringing your own swimming towels for use at our pools.

Please note that Electric Scooters and Hoverboards are not permitted on the resort or at our sister hotel, Heacham Manor.

A deposit is required at time of booking with the remaining balance due 9 weeks prior to your arrival. You can pay for your holiday with a debit or credit card.

Online: Click on the Book Now link and follow the easy steps through this process. You can go back at any time to check or change your booking during this booking process. Your payment is safe and secure and confirmation of your booking will be sent to you via email.

By Phone: Simply call 01485 534211. Speak to one of our friendly booking team who will be happy to help and advise you on availability and any questions to help you book the perfect holiday for you and your family.

Free Wi-Fi access is available in designated public areas and is subject to speed and download restrictions.

Hunstanton Beach is easily accessible by foot from several points across the park. Beach access paths are marked on our resort map, with one in our Tent and Touring area and another toward the rear of the Nisa Supermarket.

Please note: Beach access paths are locked over night. Please refer to signage on the gates.

You can view our Entertainment Programme in the “What’s On” section of our app and website.

Summer Opening Times – April to October
Monday – Sunday: 9:00am – 7:30pm
Last admission: 7:00pm

Winter Opening Times – November to March
Monday – Friday: 9:00am – 7:00pm
Saturday: 9:00am – 6:00pm
Sunday: 9:00am – 4:00pm
Last admission Monday – Friday: 7:00pm

February Half Term
Monday – Friday: 9:00am – 7:30pm
Saturday & Sunday: 9:00am – 6:00pm

Owners & Members Early Access
Monday – Saturday: 7:00am – 9:00am
Over 18s only.

Please note the above hours are subject to change.

Kickstart Packages

Flexible monthly memberships with no joining fees and no contracts—perfect for getting started.

Single Memberships
Gym Only — £26.50 per month
Swim Only — £26.50 per month
Gym & Swim — £37 per month

Couples Memberships
Gym Only — £42 per month
Swim Only — £42 per month
Gym & Swim — £58 per month

Transform Packages

Save up to £313 with our Transform Packages—ideal for those committing to a longer-term health journey. No joining fees.

Single Memberships
6 Months
Gym Only — £132.50
Swim Only — £132.50
Gym & Swim — £185

12 Months
Gym Only — £265
Swim Only — £265
Gym & Swim — £370

Couples Memberships
6 Months
Gym Only — £210
Swim Only — £210
Gym & Swim — £290

12 Months
Gym Only — £415
Swim Only — £415
Gym & Swim — £575

Guest Gym Passes

Guest staying on resort are welcome to make us of our swimming pools free of charge. However, for access to our gym passes must be purchased from our leisure reception.

£5 Per Day
£18 Per Week

Members Additional Swimming Passes

Members with access to our swimming pools are welcome to bring up to 5 guests to make use of the facilities with them.

Off Peak

£4 Per Adult, Per Visit
£3 Per Child, Per Visit

Peak (School Holidays & Bank Holidays)

£6 Per Adult, Per Visit
£5 Per Child, Per Visit

Additional Child Monthly Swim Memberships are available to members for £10 per child, per month.

Please note: we do not accept new monthly swim only memberships in July and August. However, our Transform packages are available to purchase year round. Prices are correct at the time of publishing and are subject to change.

There are plenty of places to eat and drink at Searles, whether you’re looking for a sit-down meal, a quick bite or something to enjoy on the go.

Ambers Bar & Grill is our main family restaurant, serving breakfast and evening meals alongside a varied menu for adults and children. For something more casual, you’ll also find options around the resort including La Piazza, The Fountain Sports Bar and other seasonal food and drink outlets.

If you’d like to make mealtimes even easier, you can add breakfast or Half Board to your holiday. Half Board includes breakfast and an evening meal, giving you more time to enjoy your holiday without having to think about cooking.

Opening times and available dining options can vary throughout the season, so we recommend checking the Searles App during your stay for the latest information.

For more information on the local bus services operated by Lynx Buses: www.lynxbus.co.uk/bus-times-fares

Bens Cars – 01485 533290

Coastal Cars – 01485 534222

As a 5* holiday resort the facilities available are second to none with swimming pools, live entertainment and so much more only a short walk from your holiday home. Paired with the Golf Club and sporting facilities you’ll find something for all ages to enjoy.

Please ensure you have your booking reference or confirmation to hand upon arrival to the resort.

If you need to cancel your holiday, the amount charged will depend on how far in advance of your arrival date you cancel.

Cancellation charges increase as your holiday gets closer, and your deposit is non-refundable. We recommend letting us know as soon as possible if you need to cancel.

For full details of the applicable cancellation charges and cancellation terms, please see our Terms & Conditions.

Guests are asked not to arrive at the resort any earlier than 2:00 PM on their arrival date. Please note: your accommodation keys will not be available until 4:00 PM.

You are required to depart your accommodation by 9:30 AM. However, guests are welcome to park in our car park and make use of our facilities until 12:00 PM.

Tent and Touring guests are required to depart from the resort by 11:00 AM.

Indoor Swimming Pool

April to October:
Daily: 9:00am – 7:00pm

November to March:
Monday – Friday: 9:00am – 12:00pm & 1:00pm – 6:00pm
Saturday: 9:00am – 5:30pm
Sunday: 9:00am – 3:30pm

February Half Term:
Monday – Friday: 9:00am – 7:00pm
Saturday & Sunday: 9:00am – 5:30pm

The Indoor Pool is open all year, except Christmas Day and Boxing Day.

Indoor Splash Pool

April to October:
Daily: 9:30am – 12:00pm, 1:00pm – 3:00pm & 4:00pm – 7:00pm

November to March:
Monday – Friday: 10:00am – 12:00pm & 3:00pm – 6:00pm
Saturday: 9:30am – 12:00pm & 1:00pm – 5:00pm
Sunday: 9:30am – 12:00pm & 1:00pm – 3:00pm

February Half Term:
Monday – Friday: 9:30am – 12:00pm, 1:00pm – 3:00pm & 4:00pm – 7:00pm
Saturday & Sunday: 9:30am – 12:00pm & 1:00pm – 5:00pm

Outdoor Swimming Pool

The Outdoor Pool is typically open May to the end of September, subject to weather conditions.

Lane Swimming: Daily, 9:00am – 10:00am
General Swimming: Daily, 10:00am – 5:30pm

Please note: All pool opening times are subject to change. Check the Searles App for the latest information during your stay.

Accommodation keys are available from 4:00 PM unless otherwise specified.

The Searles Land Train runs around the resort on selected dates, offering a fun way for guests to get around and enjoy a ride during their stay.

Operating days and times can vary throughout the season, so please check the Searles App during your holiday for the latest Land Train timetable.

Land Train operation may also be affected by weather, maintenance or other operational requirements, so services are subject to change.

There’s plenty included in the price of your Searles holiday, so you can enjoy lots of the resort without needing to pay extra.

Your holiday includes passes for everyone named on your booking, giving you access to a range of Searles facilities and entertainment during your stay.

Your passes include access to:

• Our indoor swimming pool, splash pool and seasonal outdoor swimming pool
• Daytime and evening entertainment, including our Searles Superstars
• Soft play
• A variety of free activities and facilities available during your stay

We also run additional bookable activities, events and experiences throughout the year, some of which carry an extra charge.

What’s available can vary depending on the time of year, so check our What’s On guide or the Searles App to see everything happening during your holiday.

Please note: Facilities, entertainment and activities included with your holiday vary depending on the type of break and time of year. The full Searles holiday experience is available during our main season (February Half Term and March-October), while off-season (November-March) Pitch & Pool breaks include a more limited range of facilities. Special breaks have their own programme of included facilities, entertainment and activities. Please check the details of your chosen break to see exactly what’s included.

Searles Country Park benefits from an 11-month season and Searles Leisure Resort a 10-month season, we close for post New Year. The on-site entertainment and dining facilities at the resort are available from March-October. The indoor swimming pools, golf course and Fountain Sports Bar remain open year round (excluding Christmas).

The full balance of your holiday is due 9-weeks ahead of your arrival date.

Searles Leisure Resort is located in Hunstanton on the beautiful West Norfolk coast, within easy reach of the beach, promenade and town centre.

Our location makes it easy to enjoy everything Hunstanton has to offer, from days beside the sea and walks along the promenade to shops, attractions, cafés and restaurants.

Searles is also a great base for exploring the wider North and West Norfolk coast, with popular destinations including Heacham, Brancaster, Holkham and Wells-next-the-Sea within reach for a day out.

Our address:
Searles Leisure Resort
South Beach Road
Hunstanton
Norfolk
PE36 5BB

Hunstanton Mobility offer a service where they will deliver a mobility scooter directly to the resort to guests that wish to hire one. It is recommended you book in advance of your stay to ensure they have a suitable scooter available for you. Hire includes everything you might need such as covers, chargers and extension cables. If you’d like to hire a mobility scooter from Hunstanton Mobility call or text Michael on 07939 233 205.

Searles Leisure Resort is located on South Beach Road in Hunstanton, Norfolk.

For the easiest journey, enter our postcode PE36 5BB into your sat nav or preferred navigation app.

As you approach Hunstanton, follow signs towards the seafront and South Beach. On your final approach to the resort, you’ll come to a roundabout. After leaving this roundabout, Searles is the first turning on your left, so keep an eye out for our entrance to avoid driving past us.

Once on the resort, you’ll come to a roundabout with a sea lion water feature. Take the second exit, continue through the barrier and follow the road straight ahead for approximately 170 yards. You’ll then arrive at Reception.

Our address:
Searles Leisure Resort
South Beach Road
Hunstanton
Norfolk
PE36 5BB

We recommend checking your route before travelling, particularly during busy holiday periods when roads into Hunstanton can be busier than usual.

If you’ve added Half Board to your Searles holiday, breakfast is served in Ambers Bar & Grill, our family restaurant at the heart of the resort.

For your evening meal, you can dine at Ambers Bar & Grill or The Fountain Sports Bar & Restaurant.

Opening and food service times at The Fountain vary throughout the year, with earlier closing times during the winter months. Please check the Searles App for the latest opening and serving times during your stay.

In most of our holiday accommodation, there isn’t enough space to safely fit a travel cot in the bedrooms, so we generally recommend setting it up in the living area.

However, layouts and bedroom sizes vary between accommodation types, and a travel cot may fit in some bedrooms.

If you’d like to know what’s possible in the specific accommodation you’ve booked, please contact our Reservations team and they’ll be happy to advise you.