Careers
Work with Searles Leisure Resort
Searles Leisure Resort is a family run resort that has been offering holidays on the North Norfolk coast of 'Sunny Hunny' for over 83 years. The Resort consists of over 360 Owners, 150 hire fleet and over 200 tourer and tent pitches and is based south of Hunstanton. There are many facilities at Searles, including a large Clubhouse and Restaurants, indoor and outdoor swimming pools, and an 18- and 9-hole golf course. Searles is graded 5 stars by Visit England and is the Norfolk and Suffolk Camping/Glamping and Holiday Park winner for 2020
Do you want to be part of our talented team? Check out our vacancies here at Searles Leisure Resort recently voted the No 1 Holiday Park in Norfolk. If you wish to apply for a position, please email your cv to recruitment@searles.co.uk
Holiday Home Executive - Excellent OTE £45,000 with no limits
Are you passionate about helping people find their dream holiday homes? Do you have a knack for sales and a love for creating memorable experiences? If so, we have an exciting opportunity for you! Join our team as a Holiday Home Sales Executive and become a vital part of a dynamic and growing company that values exceptional customer service and personalised solutions.
Job purpose
You will work as part of a small team and assist with the effective day to day operation of the Holiday Home Sales Team. You will be responsible for all aspects of holiday home sales and the after sales service.
With the role being highly customer focused, you will be a friendly, organised person with a professional approach, great administration and written skills, and an excellent eye for detail and excellent communication skills.
Salary: We offer an exciting opportunity that combines a competitive base salary with an uncapped commission structure. Your earning potential is not just promising; it's exceptional. With a salary up to £24,500 depending on experience, we provide a strong foundation, and when combined with our commission structure, you have the potential to achieve On-Target Earnings (OTE) that exceed £45,000 – and there's absolutely no limit to what you can earn.
Contract & Hours of Work
Permanent, Full- time contract
Hours: 42.5 hours per week (average yearly), over 5 days, including bank holiday working and dependent on the time of year including evenings and weekends.
If you'd like to relocate for the right applicant we may be able to offer you live in accommodation.
Job responsibilities
- The entire sales cycle of holiday homes to meet company targets. From enquiries, showcasing the company, to following up, closing the deal and achieving that top-line.
- Handling general administration in the Holiday Home Sales Department.
- Delivering excellent & professional customer service.
- Answering any telephone and email enquiries.
- Report any maintenance issues and requirements of new equipment.
- Ensure the key tracking system is accurate and orderly at all times.
- Ensure any customer enquiries and after sales services are acted upon as quickly and efficiently as possible and report complaints to the Relevant Managers.
- All communication and paperwork relating to the sale of a holiday home.
Requirements
- Proven track record within the Holiday Park Industry (desirable)
- Sales Experience
- Computer literate with proficiency in Microsoft Office.
- Full valid Driving licence for UK
- Flexible Schedule for Working Hours
Personal attributes
- Excellent Verbal and Written Communication Skills
- A passion for delivering excellent Customer Service
- Able to take initiative.
- Professional, Thorough, Organised and Efficient.
- Enthusiastic and Energetic Team Player
- Friendly Demeanour
If you think you are a perfect fit to join our team, then Apply today!
Group Food & Beverage Stock Controller
We're seeking a talented individual to step into the role of Group Food & Beverage Stock Controller, where you'll be at the heart of our operations.
At Searles Leisure Resort and Heacham Manor Hotel, excellence isn't just a goal—it's our way of life. As our Stock Controller, you'll play a pivotal role in maintaining our high standards and driving innovation in stock control processes.
Working hand in hand with our Finance Team, you'll be the driving force behind accuracy, efficiency, and continuous improvement. From managing our Group POS Systems to overseeing monthly stocktakes and menu costing, you'll be the linchpin that ensures our operations run like a well-oiled machine. If you're ready to make your mark and elevate our performance to new heights, we want to hear from you!
Salary: up to £26, 000 per annum
Contract & Hours of Work
Permanent contract, 40 hrs per week (yearly average) over 5 days, including weekends and bank holiday working.
Please note, we are a 7-day a week operation in the peak periods. Some shifts will include, split shifts, weekends, and some public / bank holidays on a rota basis.
Job responsibilities
Oversee and manage the Group POS Systems, ensuring accurate data input and maintaining up-to-date systems.
- Edit daily Food and Beverage reports, meticulously reconciling all activities, and deliver precise audit reports to the Finance Team.
- Play a pivotal role in the monthly stocktake and overall inventory management, contributing significantly to the costing of menus to achieve the group GP%.
- Support the F&B Operations Manager and Hotel General Manager in ensuring all menus and products are costed to achieve the group GP%
- Determine and manage bar item orders to a par stock level, reviewing delivery invoices for inventory accuracy.
- Collaborate with Food and Beverage outlet Managers to address queries or missing checks and drive continuous improvement in transaction processes.
- Compare Food and Beverage revenues with system reports and actively contribute to the enhancement of POS database functionality.
- Follow up on POS hardware and software issues, acting as a liaison between the team and support.
- Conduct spot checks with Food and Beverage outlets and initiate investigations as necessary.
- Ensure timely completion of audit lists and accurate processing of F&B invoices.
Requirements
- Driving Licence Valid UK (essential)
- Strong understanding of F&B operations/ experience (desirable)
- Computer literate with proficiency in Microsoft Office- word, outlook and excel (essential)
- Experience in Stock Control systems (desirable)
Personal attributes and Skills
- Strong analytical skills for data analysis and reporting.
- Excellent verbal and written communication skills.
- Ability to identify and resolve issues related to stock and inventory.
- Ability to work collaboratively with cross-functional teams.
- High attention to detail to ensure accuracy in stock-related activities.
- Ability to adapt to changes in processes and systems.
- Proactive approach to identifying and implementing process improvements.
Lifeguard
Looking for a dynamic role where you can make a splash? Dive into our team as a Lifeguard!
As a Lifeguard, you'll do more than just keep watch over the pool – you'll be a vital part of our leisure team, ensuring every guest experience is safe, enjoyable, and memorable. With your excellent communication skills and dedication to top-notch customer service, you'll not only enforce standard operating procedures but also create an atmosphere of fun and relaxation for all.
Join us in delivering excellence every day, as we innovate, inspire, and ensure the safety and well-being of our guests. Get ready to make a difference and dive into a rewarding career with us!
Rate of Pay: £10.82 per hour
Contract & Hours of Work
Permanent contract, Part -time, 25 hrs per week (yearly average) over 4 days, including weekends and bank holiday working.
Please note, we are a 7-day a week operation in the peak periods. Some shifts will include, split shifts, weekends, and some public / bank holidays on a rota basis.
Job responsibilities
- Open and close the pool and leisure areas each day, depending on schedule and hours.
- Carry out chemical pool tests as per schedule, record, and report results to a manager.
- Carrying out lifeguard duties in line with NPLQ.
- To book, assist and oversee pool parties.
- Ensure that all areas of responsibility are cleaned and meet the required standards of cleanliness as per procedure.
- Ensure that any equipment used is well maintained and is returned to the correct storage place when finished with. Report damaged/ faulty equipment to management.
- Adhere to the company and department policies and procedures.
- Ability to assess areas of responsibility for any hazards and/or dangers for customers and colleagues and ensure that these hazards are reported to management immediately.
- Provide First Aid in the event of an injury and/ or rescuing a swimmer in distress and to ensure an accident form is filled in fully and correctly with the customer and that first aid stocks are taken, and first aid bags are fully stocked at all times.
- To carry out chemical pool tests on the hot tubs, treat the hot tubs as per stated schedule and procedure and ensure hot tubs are changed over in line with procedure, following training provided.
- Use the company booking system in line with department procedure.
- Complete administration tasks as required, such as filing reports, recording actions and tasks information in diaries records.
- Work alongside the Leisure Management on shift, raise issues and assist in managing any customer queries or complaints.
Requirements
NPLQ Current Qualification.
- First Aid Certificate
- Valid Enhanced DBS Certificate (or willing to have the check completed alongside pre-employment checks)
- Previous Experience (Desirable)
- Experience teaching Swim Lessons or coaching a Swim Team (Desirable)
- Computer literate with proficiency in Microsoft Office.
- Full valid Driving qualification for UK. (Desirable)
- Flexible Schedule, for Working hours.
- Ability to pass pre-employment practical skills and competency test in the water.
Personal attributes and skills
- A passion for delivering Excellent Customer Service
- Enthusiastic and Energetic Team Player
- Strong Work Ethic
- Good Timekeeping Skills
- Fast thinking and works well in a fast-paced environment.
- Polite and well-mannered with good communication skills
SLR Cleaning Operative
Job purpose
If you are an enthusiastic and energetic individual who takes pride in working to a five star standard , why not join our Housekeeping team.
As a Housekeeping Cleaning operative, you are an essential part of our team, and you will be responsible for maintaining the cleanliness of the resort’s accommodation units to excellent company standards.
The key focus being maintaining excellent customer service and care whilst managing health and safety within the workplace.
Contract & Hours of Work
Permanent, 12- hours per week (yearly average) including weekends and bank holiday working.
Salary: Up to£10.82 per hour
Please note, we are a 7-day a week operation in the peak periods. Some shifts will include split shifts, weekends, evenings and some public / bank holidays on a rota basis.
Job responsibilities
- Maintaining the resort accommodation with cleaning duties including:
- Mopping and vacuuming of floors
- Dusting
- Washing up
- General cleaning of units including bathrooms and kitchens
- Cleaning facilities
- Stripping and making of beds
- Cleaning outside area including patio area and furniture
- Other cleaning & Housekeeping duties as required
- Assist linen department as required to support business.
- Follow company procedures for tasks to ensure excellent consistent standards are met.
- To perform any other cleaning duties as required by Supervisor.
Requirements
- Previous professional cleaning experience desirable
- COSHH Awareness (training will be given)
Personal attributes
- Full valid Driving Licence for UK (Desirable)
- Flexible Schedule for Working hours
- Polite and well-mannered with good communication skills
- Ability to meet outlined expectations and standards within their role
- Reliable and Organised
- Enthusiastic and Energetic Team Player
- Good Timekeeping skills
- Able to work efficiently and effectively.
- Excellent Customer Service
- Strong Work Ethic
Company Benefits
- Free Use of Company facilities including Clubhouse, Children's Sidney Soft Play, Swimming Pools, Splash Pool & Gym.
- Discounts in Searles Leisure Resort Food & Beverage Outlets.
- Discounts at The Mulberry Restaurant at Heacham Manor Hotel.
- Discounts on Golf Memberships.
- Discounts at the Princess Theatre.
- Offers on accommodation at Searles Leisure Resort and Heacham Manor Hotel.